Refund policy
Refund Policy
At Elevated Haven, we want you to love what you ordered. If something isn't right, we're here to help.
Returns We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition you received them.
Non-returnable items
- Items marked as final sale
- Damaged items due to misuse
Refunds Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges We only replace items that are defective or damaged. If you need an exchange, email us at support@elevatedhaven.store.
Shipping returns You are responsible for return shipping costs. We recommend using a trackable shipping service.
Contact us Questions? Reach out at support@elevatedhaven.store.